Optimizing Generational Effectiveness in the Workplace takes a close look at the benefits and challenges of combining individuals from a broad range of ages in different work settings. From the soonest to retire, to the new entrants in the work force, this course will open your eyes to how every group can help your bottom line. More importantly, it focuses on the needs, desires and strengths of each group, providing you, as the co-worker or the employer, the most effective way of understanding, communicating, managing, training, and motivating every person in your company.

Optimizing Generational Effectiveness in the Workplace is a comprehensive guide and tutorial to reaching every member of your company by learning to understand and respect what each age group has to offer the organization. It will open your eyes to a better understanding of effective communication and motivation for every age group.

Intro & Module 1

• Understand the ideals and values of each of the five generations in the workplace
• Learn the differences and similarities of each group to work together more effectively

MODULE 2 - Communications

• View the different communication styles of all the generations
• Learn how each generation communicates, and how they like communication directed at them
• Understand how different generations may react to different management styles
• Explore the topic of age discrimination between all the generations

MODULE 3 – Resolving Conflict

• Discover how each generation deals with conflict
• Understand the main causes of conflict among the generations and the consequences of unresolved issues
• Learn five basic keys to providing constructive feedback in a confrontational setting

MODULE 4 – Generational Harmony

• Participants will exercise their skills in determining the best candidates for roles on a team project
• Determine what younger bosses expect from older employees