Managing Generational Effectiveness in the Workplace takes a close look at the benefits and challenges of combining individuals from a broad range of ages in different work settings. As a supervisor, you will focus on the best ways to recruit, retain, manage, hire, and train people from every generation in the workplace.

Managing Generational Effectiveness in the Workplace is a comprehensive guide and tutorial to reaching every member of your company by learning to understand and respect what each age group has to offer the organization. It will open your eyes to a better understanding of effective communication and motivation for every age group.

Intro & Module 1

• Understand the ideals and values of each of the five generations in the workplace
• Learn the differences and similarities of each group to work together more effectively

MODULE 2 - Communications

• View the different communication styles of all the generations
• Learn how each generation communicates, and how they like communication directed at them
• Understand how different generations may react to different management styles
• Explore the topic of age discrimination between all the generations

MODULE 3 – Resolving Conflict

• Discover how each generation deals with conflict
• Understand the main causes of conflict among the generations and the consequences of unresolved issues
• Learn five basic keys to providing constructive feedback in a confrontational setting

MODULE 4 – Generational Harmony

• Participants will exercise their skills in determining the best candidates for roles on a team project
• Determine what younger bosses expect from older employees

MODULE 5 - Recruiting & Retention

• Supervisors will explore recruiting, retention, managing, hiring, and training a mixture of ages
• Determine what older employees expect from younger bosses
• Understand the expectations of an interview for members of different age groups
• Explore training expectations and learning styles of each generation

MODULE 6 – Bridging the Generation Gap

• Supervisors will discover how to conduct an evaluation of their current workforce using a Workforce Profile and Action Plan
• Determine how to include all generations on a team into an inclusive group
• Learn the benefits of hiring a diverse-age workforce